Our Service Professionals Make the Difference
Your carpet or upholstery cleaning is only as good as your service provider. That’s why Chem-Dry combines highly trained, trustworthy professional carpet cleaning technicians with our powerful carbonating cleaning method to deliver a “WOW” level of cleaning to you and your family.
Our professional technicians receive a level of training that is unmatched in the cleaning industry. Chem-Dry technicians spend extensive time in training before being entrusted to perform services in your home. Our professionals are then well equipped to identify, evaluate, meet and exceed all of your carpet, upholstery and leather cleaning needs.
Certification and Training
Chem-Dry technicians stay on the cutting edge of the carpet cleaning industry by participating in annual training and receiving required certification. This way you can be confident that your Chem-Dry professional is experienced in servicing a variety of types of fabric and that they will provide the appropriate care for even the finest carpets, rugs and upholstery.
Master Technician Certification
Chem-Dry® technicians that are 5-Star Certified receive the title of “Master Technician.” The Master Technician program ensures that technicians are trained in the latest carpet and upholstery cleaning technology for expert cleaning, stain removal, pet urine odour removal, customer service, trustworthiness, and more. A Master Technician represents the finest tier in carpet cleaning service.
Institute of Inspection, Cleaning and Restoration Certificate (IICRC)
In addition to superb training by Chem-Dry professionals, many Chem-Dry technicians have received additional training by obtaining the Institute of Inspection, Cleaning and Restoration Certificate for added knowledge about carpet cleaning, area rug cleaning, leather cleaning and other specialty services.
Recognizing the Best Local Service Providers
Circle of Excellence Recognition
Chem-Dry recognizes local service providers that represent the best in the network with the coveted title of Circle of Excellence (COE). This ongoing recognition is awarded to those operators who meet the highest standards in customer satisfaction, implementation of best cleaning practices, and other key areas.
The prestigious President’s Award recognition is awarded annually to those operators who meet a high set of standards within the Chem-Dry system and are selected from a set of criteria that showcases the operator’s commitment to delivering customer satisfaction through cleaning solutions.